MERCAVICOLA PRIVACY POLICY

 

Effective Date: July 30, 2024

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1. Introduction

Welcome to Mercavícola. At www.mercavicola.com (hereinafter referred to as “the Site”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site.

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2. Information We Collect

• We collect personal information that you voluntarily provide to us, such as name, email address, phone number, and other relevant information when you:

• Register on our Site

• Make a purchase or request our services

• Subscribe to our newsletters

• Contact us for inquiries or support

• Additionally, we may collect technical information about your device and your use of the Site, such as IP address, browser type, and pages visited, through cookies and similar technologies.

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3. Use of Information

• We use the personal information we collect for the following purposes:

• To provide, maintain, and improve our services

• To process your transactions and manage your account

• To send you communications about products, services, offers, and updates that may interest you

• To respond to your inquiries and provide support

• To comply with legal obligations and protect our rights

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4. Cookies and Similar Technologies

• We use cookies and similar technologies to improve your experience on our Site. Cookies are small files stored on your device that allow us to remember your preferences and personalize your experience.

• You can adjust your browser settings if you prefer not to accept cookies.

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5. Information Sharing

• We do not sell, rent, or trade your personal information with third parties.

• We may share your information with service providers who help us operate our Site and fulfill our obligations, provided that these providers agree to maintain the confidentiality of your information.

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6. Security

• We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

• However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

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7. User Rights

In accordance with Law 1581 of 2012, you have the right to:

• Access, correct, and update your personal information

• Request the deletion of your data when it is no longer necessary for the purposes for which it was collected

• Object to the processing of your data in certain circumstances

To exercise these rights, you may contact us using the contact information provided in this document.

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8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

We will notify you of any significant changes by publishing the updated policy on our Site. We recommend reviewing this policy periodically to stay informed about how we protect your information.

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9. Contact

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@mercavicola.com

Mailing Address:

Carrera 24 # 22A-63

Bogotá, Colombia

Postal Code: 111411

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10. Additional Information

For more information about our privacy practices and data processing, you may consult the applicable legislation in Colombia, such as Law 1581 of 2012.

DIANA RIVEROS PALACIOS

Legal Representative

Updated: July 2024